Smart Asset Management
Our Smart Asset Management approach brings together self-service access, intelligent charging and AI-powered verification to give you complete control over your device estate, while freeing your teams from day-to-day admin.
A Connected Ecosystem for Your Devices
Smart Asset Management is delivered through a connected ecosystem of solutions,
Together, they give you a single, real-time view of what you have, where it is, and how it’s being used.
- Complete visibility of every device and locker interaction
- Automate device access and locker management
- Secure self-service access for users and teams
- Reduced IT service workload and manual administration
- Real-time reporting and usage insights
- Seamless integration with your existing IT systems
End-to-End Device Lifecycle Management
Manage devices confidently from first issue to end-of-life.
Onboarding and Deployment
As soon as a device is prepared by IT, it can be onboarded into the system and made available through self-service points. Charge-Based Deployment ensures each user is automatically issued the device with the highest level of charge, eliminating manual checks and reducing downtime.
Smart, Verified Returns
When a device is returned, the system only marks the loan as complete once:
- The device is plugged in.
- The locker door is closed.
Until both actions are completed, the device remains on loan to the user and isn’t added back into the available pool. This prevents devices from being left on desks, misplaced or returned incorrectly, and maintains continuity of service without staff intervention.
With compatible USB-C devices, the system can also check that the correct make and model have been returned and connected for charging, helping to prevent mix-ups and loss.
Maintenance, Refresh and End-of-Life
Throughout its lifecycle, each device carries a full history of:
- Who has used it and when
- Which locker locations has it been issued from
- Its charge status and availability over time
This helps you identify devices that need maintenance or replacement and supports secure wipe, redeployment or environmentally responsible disposal when they reach end-of-life.
Real-Time Visibility, Reporting and Analytics
Turn device data into better decisions.
With all devices connected into a single platform, you gain real-time insight
- Device availability and utilisation
- Patterns of loan and return across locations
- Energy usage and savings from smart charging
ONARKEN® dashboards and reporting
- Identify heavily used vs under-used assets and match your device estate to meet demand
- Plan future procurement based on evidence, not assumptions
- Track performance against energy and sustainability targets
Security, Accountability and Compliance
Strengthen security while reducing manual checks.
Every interaction with an asset is recorded, creating a robust chain of custody:
- Which user accessed which device
- From which locker location
- At what time
- When the device was returned, and in what condition
AI-Powered Intelligent Verification
Know exactly what’s in every locker bay, at any time. Our AI-powered verification engine acts as a proactive smart assistant
- Checks that the expected item is present in the correct locker
- Confirms that returns match the device that was loaned
- Flags missing, misplaced or incorrect items for review
- Allows administrators to set confidence thresholds that match their risk profile
Intelligent Smart Charging
Keep devices ready for use, without wasting energy or staff time.
Our SmartLine™ charging technology is designed to deliver the highest number of loans in the shortest possible time.
Charge Based Loaning
By constantly monitoring charge state, the system automatically makes a device available to loan once it reaches a predefined charge percentage or time threshold. That means devices are turned around quickly and are always ready when users need them.
Energy Efficiency and Savings
Smart charging doesn’t just protect devices; it also reduces energy consumption.
- Intelligently manages power distribution
- Allows you to create customisable power schedules, so units are only powered when needed
- Provides real-time energy usage and savings data via ONARKEN®
This gives you the data you need to support sustainability goals and evidence the impact of your investment.
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Seamless IT Service Management Integration
Smart Asset Management connects directly with your existing IT Service Management processes through ONARKEN® integrations, ensuring your device estate fits naturally into the way your IT team already works.
- Integrated Ticketing & Issue Resolution Automatically raise and manage tickets when devices fail verification, become overdue, or require maintenance, keeping your service desk fully informed and reducing manual intervention.
- SLA Monitoring & Compliance Track key performance indicators such as device availability, charging readiness and return compliance against your service-level expectations. Automated escalations ensure issues are resolved before they impact service delivery.
- Real-Time Asset Tracking With all locker interactions captured through ONARKEN®, IT teams can track device status, repairs, and usage data instantly
- Automated Alerts & Notifications Users and administrators receive automated reminders for overdue returns, exceptions, power issues or authentication failures, helping maintain smooth operations.
- Secure User Authentication Smart Asset Management aligns with your existing identity and access systems, ensuring only authorised users can borrow or return devices. Policies are enforced consistently across all smart lockers and vending points.
Designed to Fit Your Existing IT Workflows
Smart Asset Management is built to complement the way IT already works, not replace it.
Devices managed through smart lockers and vending points can be aligned with your existing processes for:
- Device provisioning and enrolment
- Incident and request management
- Repair and replacement workflows
Multi-Site Control and MSP Ready
Manage one site or many – all from one place.
Whether you’re responsible for a single campus or a large, distributed estate, Smart Asset Management scales with you.
- Monitor devices, lockers and energy use across all locations
- Adjust power schedules, rules and thresholds remotely
- Standardise policies while still allowing local flexibility
Value Across the Board
- Reduce ticket volumes and manual asset checks
- Improve visibility, control and compliance
- Automate routine tasks around loan, return and charging
- Use real usage data to guide purchasing decisions
- Avoid over or under-investing in devices
- Extend device lifecycles and reduce loss and write-offs
- Simplify device logistics and day-to-day handling
- Keep shared spaces organised and secure
- Reduce time spent chasing missing devices
- Ensure students and staff can reliably access devices
- Minimise disruption to teaching and assessment
- Support digital learning strategies with confidence
- Improve the user experience for staff, students or customers
- Support productivity and service delivery
- Demonstrate good governance and cost control
Supporting Sustainability and Responsible Asset Use
Ready to Rethink Your Asset Management?
If you’re looking to reduce manual effort, improve availability and make better decisions about your devices, Smart Asset Management gives you the visibility, control and automation you need – all in one joined-up solution.