Frequently Asked Questions
Search here for answers to our frequently asked questions. If you have a question that is not covered then give our team a call who will be happy to help.
Support & Warranty
Fill out the query form on the Support Page
Email support@lapsafe.com Phone 0800 130 3456 Visit our Knowledge Base support.lapsafe.com for a range of guides to help you make the most of your products.
We often hear that our products are so intuitive that users need no training at all to borrow devices, however we are always happy to offer support. Along with our user guides you will receive full training to make sure you can get the best from our smart locker services and software.
Yes, our Knowledge Base is designed to help you make the most of your products and services. Visit support.lapsafe.com
Visit the Manual Page to find documentation for all your LapSafe products - lapsafe.com/support/manuals For further information for using and setting up our smart lockers visit our Knowledge Base at support.lapsafe.com If you need any help or further guidance please contact support support@lapsafe.com
Yes. Order replacement or additional keys for your LapSafe® product by visiting Request Replacement Keys page lapsafe.com/support/keys Please make sure you have your Product Serial Number or Key Number to hand.
All our products come with extensive warranties. To find full information visit our Product Warranty Page lapsafe.com/warranty
To activate your warranty visit the Activate Warranty Page lapsafe.com/activate