ONARKEN®
ONARKEN® is a cloud-based smart locker management platform that gives organisations complete visibility and control over their devices, lockers, and users.
- Complete visibility of every device and locker interaction
- Automate device access and locker management
- Secure self-service access for users and teams
- Reduced IT service workload and manual administration
- Real-time reporting and usage insights
- Seamless integration with your existing IT systems
Designed for modern workplaces, ONARKEN® helps teams manage assets efficiently, automate workflows, and deliver secure self-service access to devices and equipment whether users are on-site or working remotely.
With powerful reporting, automation, and integrations, ONARKEN® transforms locker systems into a fully managed asset and service platform.
Why Do I Need Smart Locker Management Software?
Without the right system, managing shared devices and assets quickly becomes time-consuming, inefficient, and difficult to track.
ONARKEN® solves this by giving organisations complete visibility and control over their lockers, devices, and users through one intelligent platform.
- Reduce manual administration and streamline asset management
With automated workflows, tasks such as assigning lockers, distributing equipment, and tracking device availability become simple and efficient. Real-time status updates, reminders, and notifications ensure devices are always secure, accounted for, and ready when users need them without adding extra workload for IT or support teams.
ONARKEN® also provides live insights into locker and device usage, helping organisations reduce device loss, minimise downtime, and ensure equipment remains charged and available. This data allows teams to identify usage patterns, optimise resources, and improve overall service delivery. When paired with the My ONARKEN® app, users can easily interact with lockers and manage assets directly from their mobile device, creating a seamless experience for both end users and administrators.
ONARKEN® Services
ONARKEN® enables our smart lockers to deliver a range of powerful self-service solutions across your organisation.
Asset Loaning
Provide on-demand access to laptops, tablets, and other shared devices whenever they are needed.
IT Service Desk
Enable faster IT support with secure locker-based device swaps, repairs, and collections.
Drop Off & Collection Lockers
Allow secure handovers between teams, departments, or external partners without staff supervision.
Personal Storage Lockers
Offer flexible, secure storage for employees in hybrid or shared workplaces.
Smart Vending
Automate the distribution of IT peripherals and workplace consumables.
"It’s provided flexible learning for students and given IT more control. It’s even better than we imagined. It’s more than lockers—it’s a new way of thinking about access, control, and sustainability."
Read More
Key Platform Features
With the ONARKEN® dashboard you can manage your whole locker estate remotely with a full suite of reporting tools and management features, giving you complete control you’re your assets, lockers and users.
- Reporting & Analytics:
- Gain full visibility with ONARKEN®’s comprehensive reporting suite. Generate reports on demand, display key metrics on your dashboard, or schedule automated email reports for regular updates. Data can also be exported and visualised through graphs and dashboards, allowing organisations to analyse trends, monitor performance, and make informed decisions.
- Audit Trails:
- ONARKEN® provides detailed audit tracking for every locker interaction and device transaction. Organisations can monitor device and locker usage patterns, identify idle periods, track user behaviour and monitor energy consumption. This level of visibility helps ensure accountability, optimises resource utilisation and energy efficiency.
- Intelligent Asset Verification:
-
AI-powered asset verification: ONARKEN® uses AI-powered asset verification to confirm that the expected items are located in the correct locker. If anything is missing, misplaced, or unexpected, the system automatically flags it for review. Administrators can configure confidence thresholds and review alerts remotely, ensuring complete oversight and control.
Charged Based Return Confirmation: Every device must be plugged back on to charge and the locker door closed to successfully complete a return. Notifications remind users if the return has not been completed correctly. This ensures the continuation of service and that the device is ready and charging for the next user.
- Power Management Reports:
- ONARKEN® helps organisations improve energy efficiency combining smart charging to devices, power scheduling to lockers, and power management reporting. The platform provides detailed reports that estimate energy savings across your locker estate. These insights allow organisations to measure their environmental impact and identify opportunities for further efficiency improvements. By monitoring energy usage and device behaviour, ONARKEN® helps organisations support sustainability goals while reducing operational costs.
- Remote Management:
- Manage your entire locker estate remotely from a single platform. Administrators can monitor locker status, manage users, update configurations, and integrate with existing ITSM or enterprise systems — enabling seamless management across multiple locations.
- Notifications:
- Automated notifications keep users and administrators informed about key events such as device reservations, collection reminders, or overdue returns. Customisable templates allow organisations to deliver clear, consistent messaging that aligns with internal processes.
- Customisation:
- Tailor ONARKEN® to your organisation's needs, from dashboards and reports to user permissions, roles, and process rules. Issue fines, configure workflows, and define service behaviours with ease.
For more information about ONARKEN® download the brochure or talk to one of our team
"The smart lockers gave us back 2,000 hours in the POC alone [6 month Proof of Concept] that’s the equivalent of a full-time nurse. They’ve helped us eliminate inefficient processes and support our strategic promises to deliver care more effectively."
Read More
My ONARKEN® App
My ONARKEN® is an iOS and Android app that gives end-users simple control over their smart locker usage. Users can reserve assets, make a vend request, view current loans, view their usage history, access their digital ID pass, and receive notifications, all from their phone or personal device for a hassle-free experience.
My ONARKEN® is available on iOS and Android, giving users simple control over their locker interactions. This mobile-first approach ensures a smooth and convenient experience for end users.
- Digital ID: Access their Digital ID Pass
- Device Loaning or Vending: Reserve available devices from a Smart Locker. Create vending requests
- User History: View their current loans and loaning history. View their current reservations. View their current vending requests or history
- Notifications: Receive live notifications about their current loans, reservations, and vending requests
Seamless Integration For Smarter IT Management
ONARKEN® is designed to integrate seamlessly into the systems your organisation already relies on. With full API support, it integrates effortlessly with identity management tools like Microsoft Active Directory and leading IT service management platforms such as ServiceNow. This enables automated workflows that reduces duplicate admin tasks, streamline device and locker management across your estate and reduce administrative overhead.
IT teams can automate device swaps or collections directly through ticketing workflows.
Estates or facilities teams can allocate and manage lockers through existing space booking systems.
Administrators can monitor usage, issues, and trends through integrated dashboards that bring ONARKEN® data into their preferred reporting tools.
Who Uses ONARKEN®
ONARKEN® is trusted by organisations that need to securely manage shared devices, assets, and equipment across multiple users and locations.
- Hospitals & Healthcare Trusts: Manage shared clinical devices and equipment
- Universities & Schools: Loan devices, drop off and collect assets and equipment
- Corporate Workplaces: Support hybrid working and hot-desking environment
- IT Service Providers: Automate device deployment, swaps, and returns
- Emergency Services: Ensure critical devices are secure, charged, and available
Smart Locker Systems Powered by ONARKEN®
-
Diplomat™ Pro
All-in-one smart locker solution for IT asset loaning and management.
-
Sovran™
Flexible locker system for hybrid and agile workplaces, perfect for personal and shared devices.
-
Envoy™
Streamlined, rapid deployment of up to 32 devices for high-demand environments.
-
Consul™
Cost-effective smart locker solution designed for efficient device loaning.
-
Smart-V™
A fully automated IT vending machine integrated with ONARKEN® for cost and stock control
Smart Locker Management System
Manage assets, automate workflows, and deliver self-service access to devices and equipment, with powerful reporting, automation, and integrations, with ONARKEN®