10 Reasons to Visit LapSafe® at SITS 2025
We’re thrilled to announce that we’ll be exhibiting at SITS – The Service Desk & IT Support Show, taking place at ExCeL London on 14th–15th May 2025. As Europe’s leading event for ITSM and IT support professionals, SITS is the ideal place to discover the technologies shaping the future of service delivery—and this year, LapSafe® is bringing something truly groundbreaking to the floor.
Here are 10 reasons why Stand 264 should be at the top of your list when visiting SITS 2025:
1. Be the First to Experience ONARKEN®AI
We’re launching a world first—an AI-powered smart locker designed to revolutionise IT support and asset management. See the technology in action and discover how AI can deliver real-time insights, predictive workflows, and unmatched efficiency. Key features
- Know Exactly What's In Each Locker At Any Moment: With AI-powered verification that ensures nothing is lost, misplaced, or left unsecured
- Manage It All Remotely: With real-time insights that reduce admin workload and give your team back valuable time
- Quarantine Workflow: Flags mismatched or incomplete transactions for review by admins
- AI Automates Tracking and Workflows: Ensuring a seamless experience for users and IT teams alike
- 24x7 Self-Service Access: Users can pick up, drop off, and return items at any time. Reducing downtime and improving user experience
2. Discover True IT Automation
Our new AI solution doesn’t just store devices—it becomes an active part of your IT strategy. Automate device loans, manage break/fix exchanges, and streamline service delivery with minimal manual intervention.
3. Get Hands-On with Smart Lockers
From self-service device loans to IT service desk support, explore the full range of LapSafe® services powered by our intelligent ONARKEN® platform. Test the user experience yourself at Stand 264.
4. See How to Reduce Downtime
Faster access to devices and automated asset exchange means less waiting and more productivity. We’ll show you how our smart lockers help reduce downtime and keep users working.
5. Explore Smarter IT Workflows
LapSafe®’s AI-powered lockers enable data-driven decisions by tracking asset usage, service requests, and user behaviour. Get insight into how to optimise your support workflows and resource planning.
6. Learn How to Hit Your Sustainability Goals
Smart charging and efficient energy management are built into our solutions. Find out how our technology supports carbon zero targets and contributes to more sustainable IT operations.
7. Talk to the Experts
Our friendly team will be on hand to answer your questions and explore how our solutions can be tailored to your organisation. Whether you’re in education, healthcare, or enterprise, we’ll help you find the right fit.
8. See the Latest ONARKEN® Features
ONARKEN® is more than locker management software, it’s a powerful workflow engine. Discover the latest features, integrations, and customisation options available in our most intelligent platform yet.
9. Find Solutions That Scale
LapSafe® solutions are trusted by over 85% of UK universities and used across sectors including the NHS, emergency services, and manufacturing. Whether you need 1 locker or 1,000, our systems scale with you.
10. Step Into the Future of IT Support
AI is no longer a buzzword—it’s a tool you can use today to improve user experience, reduce costs, and increase support efficiency. Don’t just hear about it. See it live at SITS.
Let’s Rethink What’s Possible in IT Support
Whether you're looking to automate service desk operations, reduce operational costs, or provide better user experiences, LapSafe® is here to help you take the next step.
Visit us on Stand 264 at SITS, ExCeL London, 14–15 May 2025. Get in touch to speak with our team about how our smart solutions can transform your IT operations.