Customise your Smart Locker

No two organisations manage assets in exactly the same way. Whether you're deploying laptops, managing IT support requests, providing self-service device loans, or offering hot lockers for employees, your Smart Locker solution should adapt to your requirements, not the other way around.

That's why the Diplomat™ Pro Smart Locker has been designed to be one of the most customisable Smart Locker solutions available.

Powered by our cloud-based management platform, ONARKEN®, Diplomat™ Pro combines asset loaning, device charging, remote IT support, drop-off and collection services, and hot locker functionality in a single intelligent solution.

But what makes Diplomat™ Pro truly unique is the ability to tailor it to your organisation.

Customised User Experience

The user journey begins at the touchscreen terminal.

Diplomat™ Pro terminals can be customised to align with your organisation's branding and messaging, including:

• Company logos
• Brand colours
• Welcome screens
• Custom text
• Background images
• Promotional or instructional videos

This creates a fully branded experience that feels like a natural extension of your organisation rather than a standalone piece of equipment.

AI-Powered Verification

As part of a customised Diplomat™ Pro deployment, organisations can choose to incorporate AI-powered verification technology for enhanced asset management and accountability.

This intelligent feature helps organisations know exactly what's stored in each locker compartment at any given moment, providing greater confidence in shared device programmes and self-service workflows.

Benefits include:

• Verification of locker contents
• Improved asset accountability
• Reduced risk of devices being misplaced
• Greater visibility of shared equipment
• Additional reassurance that assets have been returned correctly and left securely stored

Whether managing laptops, tablets, peripherals or other valuable assets, AI-powered verification provides an extra layer of confidence that nothing has been lost, misplaced or left unsecured.

Flexible Bay Configurations

Every organisation stores different types of assets.

Diplomat™ Pro offers four door configurations:

• 12-door towers
• 6-door towers
• 4-door towers
• 2-door towers

These can be mixed and matched to create a locker configuration that supports your specific workflow.

For example, one deployment may require larger compartments for laptops and peripherals, while another may combine small and large bays to support a mixture of devices, accessories and parcel collections.

This modular approach ensures your Smart Locker system grows alongside your requirements.

Future-Ready USB-C Charging

As laptops, tablets and mobile devices continue to transition towards USB-C, charging infrastructure needs to keep pace.

Diplomat™ Pro can be configured with multiple charging technologies, including:

USB-C Power Delivery

USB-C Power Delivery offers:

• Rapid charging
• Support for laptops, tablets and Chromebooks
• Simplified cable management
• Future-ready compatibility

LED Repeater for Charge Status

A fitted LED repeater clearly displays the charging status of connected devices, allowing users and administrators to quickly identify which devices are fully charged and available.

LED Indicator Charging Cables

Each USB-C charging cable includes an integrated LED indicator, providing instant visual confirmation that charging is taking place.

Additional Charging Options

Depending on your requirements, Diplomat™ Pro can also be configured with:

• SmartLine™ with PowaSave™
• ChargeLine™
• ChargeLine™ Ultra
• USB 2.0 charging

This flexibility allows organisations to support both existing and future device estates.

Integrate With Existing Systems

Diplomat™ Pro is designed to become part of your wider technology ecosystem.

Using ONARKEN® and our comprehensive API suite, organisations can integrate with:

• ITSM platforms
• Asset management systems
• Identity management systems
• Existing workflows
• Third-party applications

This creates a seamless experience for both users and administrators while reducing manual processes.

Advanced Reporting and Analytics

Understanding how assets are being used is key to improving efficiency.

ONARKEN® provides powerful reporting tools including:

• Real-time dashboards
• Audit trails
• Asset usage reports
• User activity monitoring
• Scheduled reporting
• Customisable analytics

These insights help organisations optimise device availability and make informed decisions about future investments.

Configure User Rules and Access Policies

Every organisation has different requirements when it comes to asset lending and access control.

Diplomat™ Pro allows administrators to configure:

• Loan periods
• Grace periods
• Late return notifications
• User permissions
• Group access rights
• Time-based access controls
• Asset-specific restrictions

This ensures that policies can be tailored to support both operational needs and security requirements.

Multiple Authentication Methods

Diplomat™ Pro supports a range of authentication technologies, allowing organisations to choose the option that best fits their environment.

Available options include:

• MIFARE® cards
• Barcode authentication
• Biometric access
• Magnetic stripe cards
• Integration with existing organisational credentials

This flexibility allows users to access assets quickly while maintaining high levels of security.

Branding

With over 2500 RAL colours available, you can customise the colour of your Smart Locker to suit your organisation's aesthetics. Use our Configurator to choose colours and add/remove towers easily.

Custom Vinyl Graphics and Full Wraps

For organisations looking to make an even bigger impact, Diplomat™ Pro can be customised with full vinyl graphics and wraps.

These can include:

• Company branding
• Logos
• Photography
• Marketing messages
• Department identification
• Educational graphics
• Wayfinding information

Whether you want a subtle professional finish or a bold statement piece, vinyl wrapping transforms your Smart Locker into an extension of your brand.

Overall, these key customisations allow you to create a Smart Locker that is specific to your unique business needs.

If you’d like to discuss your requirements further, please use our Contact Form to speak to one of our friendly team members.