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About The Exhibition

Postponed due to COVID-19 New Date TBC

The only truly dedicated conference for the service desk industry...

Taking place over three days from 16-18 March 2020, SDI20 event will bring together a record number of IT service professionals from over twenty countries and from every industry imaginable. For over three decades, SDI has been making service desks brilliant by bringing the community together to be inspired by each other as well as a brilliant line-up of hand-picked speakers from both inside and outside the world of ITSM.

LapSafe Self-Service Solutions will shine the spotlight on their leading ranges the Diplomat™ Self-Service lockers, DynamiX™ and FLEX™ ranges. These front line and innovative products help to deliver quicker services, reductions in down-time and enable a significant move towards a more agile, flexible working environment.


Hilton Birmingham Metropole Hotel NEC

Dates & Times

16 March 2020

18 March 2020

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