Technical Issues

LapSafe® Products was the first to market with innovative laptop security solutions and remains at the forefront of technical expertise. We reinvest profits into research and development that help us address future challenges, particularly as computing becomes more mobile and more valuable to the sectors it serves.

If you need to contact our support team please email support@lapsafe.com or phone us FREE from the UK on 0800 1303456 or +441787 226166 from outside the UK.

Installation

Delivery and installation is carried out by our team of dedicated service engineers, who will not only install your security equipment but also ensure it is working and that you know how it works, before they leave your premises. Delivery is by our own vehicle fleet in order to minimise damage. Our service engineers are mindful of your priorities and will fit in around your business or school/college day.

After-Sales Support

The LapSafe® after-sales support customer service team will help you with any aspect of your new laptop security equipment, whether practical or technical. We have a fully qualified repair team who will help you in the unusual event of damage or malfunction. All products are covered by warranty (please refer to details on each specific product).

Upscaling

At LapSafe® we know that scalability is important, especially in educational establishments where needs and priorities change. Our products are designed to be flexible and scalable so that you can maximise your return on investment and plan for the future.

Contact us with any issues relating to technical issues, service or support.